Sam Palmisano
Some of the best advice I ever received was unspoken. Over the course of my IBM career I've observed many CEOs, heads of state, and others in positions of great authority. I've noticed that some of the most effective leaders don't make themselves the center of attention. They are respectful. They listen. This is an appealing personal quality, but it's also an effective leadership attribute. Their selflessness makes the people around them comfortable. People open up, speak up, contribute. They give those leaders their very best.
Even when you are speaking to the operator on the floor, give a lot of respect and give them the credit. Be as selfless as possible.
People follow only those leaders willfully, who are most concerned about the growth and well being of their people and his main aim is be the servant of his people.
If there are five friends living together, and its lunch time without any lunch cooked, the person who takes the pain to cook himself, is the one who is most respected.
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